We use a courier service to send your orders direct to your door worldwide! We charge a flat postage rate world wide for each product.
Delivery times worldwide are as follows:
Worldwide Air 10-15 days
Delivery times within the US & Canada are as follows:
Ground 1-10 days
Depending on your location.
Please also note that each shipment of items in an order requires an adult's signature upon delivery. If there is any change in delivery address, after the order has been placed, the shipment shall be retained at the shipper's branch office for you to collect. You can ask for a shipper's branch location nearest to you for picking-up the shipment.
We have a very strict quality control process in place. However if on the off chance you receive any damaged or defective items, please notify us and we will have it replaced at no charge. Please contact us prior to returning any products with your order number as a reference number.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Unfortunately we are unable to accept returns due to change of mind or any other reason.
Please see out Terms and Conditions of Purchase for more information.